Categories
Frequently Asked Questions
General Questions
We provide AC installation, plumbing, electrical repairs, painting, carpentry, and other home/office maintenance services through verified professionals.
Visit our website/app, select your service, choose a time slot, and confirm your booking. A vendor will be assigned based on availability.
Yes! All vendors undergo skill verification and background checks before joining our platform.
Booking & Payments
We accept cash, JazzCash, Easypaisa, bank transfers, and credit/debit cards.
Pay online when booking or in cash directly to the vendor after service completion.
Yes! Cancel ≥24 hours before the appointment for a full refund. Cancellations within 24 hours incur a PKR 50 fee.
Service Guarantees
Yes! We offer a 15-day warranty on repairs (excludes new issues or natural wear and tear).
Contact us within 48 hours with details. We’ll arrange a re-service or refund to your Hunnarmand digital wallet.
Vendor-Related
We match you with the nearest available vendor based on your location and service requirements.
Currently, vendors are assigned automatically for efficiency, but you can request a preferred vendor for future tasks.
Safety & Support
All vendors carry ID cards. We recommend having someone present during the service.
Report the issue immediately with photos. We’ll investigate and assist in resolving the matter.
Account & Data
Go to your profile settings and click “Delete Account” or email us at [insert email].
Yes! We use SSL encryption to protect all transactions.